Frequently Asked Questions

Everything you need to know about your Nookie shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.

Can I track my package after it has shipped?

Yes, once your order is dispatched, you will receive an email with a unique tracking number and a link to follow your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options such as Klarna and Afterpay.

Are your materials sustainably sourced?

Nookie is committed to ethical fashion. We prioritize working with suppliers who adhere to fair labor practices and are increasingly incorporating organic cotton and recycled polyester into our seasonal collections.